Data Protection Policy

iwebet Privacy Policy

Read this policy to clearly understand how iwebet handles your personal data — protecting your data is our top responsibility.

Last updated: 30 October 2026
This page is the official iwebet Privacy Policy. By using this platform, you are considered to have accepted the terms set out in this policy.

1 Introduction

iwebet places great importance on the security and dignity of users' personal data. Personal information provided by players in Myanmar when using our platform will be handled only within the scope and purposes described in this policy.

This policy ("Privacy Policy") applies to all users of iwebet's website and services — including football betting, Live Casino, slots, Esports, and other game categories. Please read this policy to understand our data handling practices.

2 Personal Information We Collect

When you register an account and use our services on iwebet, we may collect the following types of information:

2.1 Information You Provide Directly

  • Name and date of birth (to verify age 21+)
  • Email address
  • Contact phone number
  • Any identity documents we request (for KYC)
  • Payment information (KBZPay, Wave Money, and AYA Pay account details required for deposits and withdrawals)
  • Details shared when contacting our support team

2.2 Automatically Collected Data

  • IP address and technical device information
  • Browser type and operating system
  • Gaming and transaction attempt logs
  • Session logs within the website
  • Cookies and similar tracking technologies
We do not store your debit/credit card numbers or any financial information directly on our servers — all payments are processed through a payment gateway.

3 How We Use Your Information

iwebet uses your information only for the following legitimate purposes:

3.1 Account Management

To create and verify your account (KYC) and to maintain your gaming and financial records — this is essential for us to provide our service.

3.2 Financial Transactions

Used only as needed to process deposits, withdrawals, and bonus claims. Only the minimum data required is handled when verifying KBZPay, Wave Money, AYA Pay, and bank transfer transactions.

3.3 Security and Fraud Prevention

Used to detect and prevent unfair play, financial fraud, and multiple accounts by a single user. This is essential to protect all users from one another.

3.4 Customer Support

Used to maintain the history needed for our 24/7 Live Chat and email support teams to answer your questions.

3.5 Legal Requirements

Handled only to comply with requests from applicable laws, regulations, or regulatory authorities.

4 Cookies and Tracking Technologies

The iwebet website uses cookies and similar technologies to provide a good user experience.

4.1 Essential Cookies

Cookies required to keep you logged in and to run security checks. If these cookies are blocked, the service may not work properly.

4.2 Functional Cookies

Used to save your language preference, currency settings, and game preferences; making the platform easier to use.

4.3 Cookie Controls

You can restrict or delete cookies from your browser settings; however, please note that blocking essential cookies may prevent some services from working.

5 Data Sharing — Third Parties

iwebet does not sell or rent your personal information to third parties. It may be shared only in the following limited circumstances:

  • Service Providers: Companies that perform services on our behalf — such as payment gateway, server hosting, and security verification providers; these parties are bound by terms that prohibit them from using data beyond what we instruct
  • Legal Obligations: Disclosed only when strictly required by a court order, a request from law enforcement, or to comply with the law
  • Business Transfers: If a company merger or sale occurs, personal information may be transferred to the successor; you will be notified in advance if this happens
  • Security Protection: Only when strictly necessary to protect the interests of iwebet, its staff, or its users

6 Data Storage and Protection

iwebet is committed to protecting your data with strong technical safeguards:

6.1 Technical Protections

  • SSL (Secure Socket Layer) encryption — with TLS 1.2 / 1.3 protection for data in transit
  • Two-Factor Authentication available for account login and financial transactions
  • Dedicated server firewalls and intrusion detection systems to prevent unfair play
  • Personal data is encrypted at rest in the database

6.2 Organisational Protections

  • Access to data is restricted under a least-privilege policy
  • Staff receive regular training on handling personal data
  • Defined response and notification procedures are in place in the event of a data breach
We also acknowledge that no computer network can be guaranteed 100% secure; however, we are committed to putting the best possible protections in place.

7 Data Retention Period

iwebet retains your data only for as long as necessary to fulfill the purposes described in this policy, and subject to applicable legal retention periods:

  • While your account is active: Full retention for the entire duration your account exists
  • After your account is closed: Retained for a defined period to meet legal requirements and allow for debt settlement reviews
  • Financial records: In accordance with financial legal retention periods (including Anti-Money Laundering regulations)
  • Support communication records: 2 years from the last contact

8 Your Rights

You have the following rights regarding your personal data that we hold:

8.1 Right of Access

You have the right to ask iwebet what data we hold about you; please contact our support team.

8.2 Right of Rectification

You may request that inaccurate or incomplete data be corrected; this can be done through account settings or by contacting our support team.

8.3 Right to Erasure

You may request deletion of data we hold, subject to legal requirements and debt-related restrictions; if there are reasons we are unable to comply, we will provide a clear explanation.

8.4 Right to Restriction

You may request that data processing be temporarily suspended while data accuracy is being verified or while legal claims are pending.

8.5 Right to Object

You have the right to object to our processing of your data; to exercise this right, please contact us at [email protected].

9 Child Protection

iwebet services are available to persons aged 21+ only. We are committed to not knowingly collecting personal data from children (under 18). If we become aware that data of a person under 18 has been collected, it will be deleted immediately. If you believe your child is using iwebet, please notify us immediately at [email protected].

10 International Data Transfers

Some of our data processing operations may involve servers outside Myanmar. When this occurs, we prioritize data integrity and security, and enter into data processing agreements with third-party service providers.

11 Policy Changes

iwebet may update this Privacy Policy from time to time. When changes occur, the "Last Updated" date at the top of this page will be revised, and for significant changes, a prominent notice will be provided within your account. Continued use of our services after an update takes effect will be considered acceptance of the revised policy.

12 Contact Us

For any questions, requests, or complaints regarding this policy, you can reach our support team:

  • 24/7 Live Chat: Available at any time via the iwebet website, in Myanmar Standard Time (MMT)
  • Email: [email protected]

Our staff can assist you in Burmese and will do their best to provide quality service.

Questions about privacy at iwebet

iwebet protects your data using a combination of SSL encryption, server firewalls, encrypted databases, and a "need-to-know access" policy. Payment data is never stored on our servers — all transactions are processed through a secure payment gateway.

iwebet will never sell or rent your personal information. We commit to sharing it only within the limits of this policy — with service providers (payment gateways), in response to legal requests, or in the event of a business transfer.

You can contact us at [email protected] to request deletion of your account data. We will explain that some data may not be deletable due to legal requirements (financial records).

KBZPay, Wave Money, and AYA Pay payments are processed through a secure payment gateway. Card numbers or login credentials related to these accounts are never stored on iwebet servers. Only transaction frequency and amount records are kept as part of your account history.

If you only disable Functional Cookies, you can still access and play, but your language settings will not be saved and you will see a default view without your game preferences. If you disable Essential Cookies, session management will not work and service quality may be affected.

Upon becoming aware of a data breach, we will carry out an initial investigation and take immediate steps to contain the impact, then notify affected account holders through our 24/7 support team; once the incident review is complete, we will provide a full explanation as quickly as possible.